View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000095 | AlmaLinux-8 | perl | public | 2021-06-03 15:51 | 2021-06-09 19:36 |
| Reporter | javcove | Assigned To | alukoshko | ||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | no change required | ||
| Summary | 0000095: Unable to install Plesk Obsidian 18.0.35 on AlmaLinux 8 | ||||
| Description | I tried to install Plesk Obsidian 18.0.35 in a fresh install of AlmaLinux 8 running in Linode, I followed the official instructions from Plesk website, but the installation can't complete. | ||||
| Steps To Reproduce | Spin a Linode with AlmaLinux 8 install wget and then follow the step described in the official Plesk site. https://www.plesk.com/blog/various/install-plesk-linux/ Installing Plesk via CLI Download Plesk installer: wget https://autoinstall.plesk.com/plesk-installer Add proper permissions to Plesk installer: chmod +x plesk-installer Run Plesk installer via command line and follow instructions: ./plesk-installer or ./plesk-installer --all-versions First you will need to confirm your decision by choosing “Go forward” and in case of –all-versions there will be option to choose the certain version of Plesk Wait until installation process is done But the installation fails few seconds after it started with the following error> ERROR: The Yum utility failed to install the required packages. Attention! Your software might be inoperable. Visit https://support.plesk.com/ to search for a solution. | ||||
| Additional Information | This is the installer output: Getting done, Plesk Installer is ready to restart. Doing restart of Plesk Installer... Checking for installed packages... Downloading file products.inf3: 100% was finished. Downloading file pool/PSA_18.0.35_6216/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.34_5691/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.33_5467/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.32_4963/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.31_4832/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.30_4729/release.inf3: 100% was finished. Downloading file pool/PSA_18.0.29_3884/release.inf3: 100% was finished. Downloading file plesk.inf3: 100% was finished. Downloading file ppsmbe.inf3: 100% was finished. Downloading file sitebuilder.inf3: 100% was finished. Downloading file sso.inf3: 100% was finished. Downloading file PHP80_17/release.inf3: 100% was finished. Downloading file php80.inf3: 100% was finished. Downloading file php72.inf3: 100% was finished. Downloading file PHP74_17/release.inf3: 100% was finished. Downloading file php74.inf3: 100% was finished. Downloading file PHP73_17/release.inf3: 100% was finished. Downloading file php73.inf3: 100% was finished. Downloading file php71.inf3: 100% was finished. Downloading file setemplates.inf3: 100% was finished. Downloading file pp-sitebuilder.inf3: 100% was finished. Downloading file billing.inf3: 100% was finished. Downloading file mysql.inf3: 100% was finished. Downloading file apache.inf3: 100% was finished. Downloading file nginx.inf3: 100% was finished. Downloading file php70.inf3: 100% was finished. Downloading file php56.inf3: 100% was finished. Downloading file php55.inf3: 100% was finished. Downloading file php54.inf3: 100% was finished. Downloading file php53.inf3: 100% was finished. Downloading file php52.inf3: 100% was finished. Downloading file pmm.inf3: 100% was finished. Downloading file pool/PSA_18.0.35_6216/plesk-18.0.35-cos8-x86_64.inf3: 100% was finished. Downloading Extensions Catalog feed... Downloading file https://ext.plesk.com/api/v4/packages?platform=unix&version=18.0.35&ai-compatible: 0% Downloading file pool/PHP_7.1.33_96/php71-cos8-x86_64.inf3: 100% was finished. Downloading file pool/PHP_7.2.34_150/php72-cos8-x86_64.inf3: 100% was finished. Downloading file PHP73_17/php73-cos8-x86_64.inf3: 100% was finished. Downloading file PHP74_17/php74-cos8-x86_64.inf3: 100% was finished. Downloading file PHP80_17/php80-cos8-x86_64.inf3: 100% was finished. Downloading file SITEBUILDER_18.0.29/sitebuilder-18.0.29-rhall-all.inf3: 100% was finished. gpg-pubkey-3abb34f8-5ffd890e gpg(AlmaLinux <packager@almalinux.org>) Last metadata expiration check: 0:00:02 ago on Wed Jun 2 18:27:15 2021. Detecting installed product components. Select the installation type for Plesk Obsidian =============================================================================== Installation types for the product: 1. (*) Recommended Install typically used components. Recommended for general use. 2. ( ) Full Install all available components. 3. ( ) Custom Custom components selection. Recommended only for experienced users. Available actions: (F) Go forward (B) Go back (Q) Cancel installation Select an action or a number [F/b/q/1-3]: F gpg-pubkey-3abb34f8-5ffd890e gpg(AlmaLinux <packager@almalinux.org>) gpg-pubkey-914bdf7e-55c05220 gpg(Plesk Team <info@plesk.com>) Retrieving information about the installed license key... Launching component and product checkers... Downloading file pool/PSA_18.0.35_6216/examiners/repository_check.sh: 100% was finished. Downloading file pool/PSA_18.0.35_6216/examiners/disk_space_check.sh: 100% was finished. Downloading file pool/PSA_18.0.35_6216/examiners/sh_cmd.sh: 100% was finished. Start downloading 1 files of unknown size and 0 delta RPMs Download PLESK_18_0_35 dist 3091B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PLESK_18_0_35 thirdparty 3081B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PHP 7.3 thirdparty 3068B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PHP 7.4 thirdparty 3068B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PLESK_18_0_35 extras 3089B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PHP 7.3 3086B [total 0/unknown B 1/1 files] Start downloading 1 files of unknown size and 0 delta RPMs Download PHP 7.4 3086B [total 0/unknown B 1/1 files] dnf.exceptions.DepsolveError: Problem 1: conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 2: conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-utilities-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 - nothing provides perl-JSON-XS needed by plesk-core-utilities-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 - nothing provides sharutils needed by plesk-core-utilities-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 3: package psa-vhost-18.0-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 4: package psa-updates-18.0-2.centos.8+p18.0.34.0+t210225.1437.noarch requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 5: package plesk-web-socket-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 6: package plesk-l10n-18.0-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 7: package plesk-config-troubleshooter-18.0-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 8: package plesk-web-hosting-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 requires psa-vhost >= 18.0, but none of the providers can be installed - package psa-vhost-18.0-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-core >= 18.0, but none of the providers can be installed - conflicting requests - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 Problem 9: conflicting requests - package plesk-roundcube-1.4.11-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-web-hosting >= 18.0, but none of the providers can be installed - package plesk-web-hosting-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 requires psa-vhost >= 18.0, but none of the providers can be installed - package psa-vhost-18.0-2.centos.8+p18.0.35.2+t210526.1158.noarch requires plesk-core >= 18.0, but none of the providers can be installed - nothing provides perl(Digest::SHA1) needed by plesk-core-18.0-2.centos.8+p18.0.35.2+t210526.1158.x86_64 ERROR: The Yum utility failed to install the required packages. Attention! Your software might be inoperable. Visit https://support.plesk.com/ to search for a solution. | ||||
| Tags | No tags attached. | ||||
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Hello! All missing packages are in PowerTools repo which is disabled by default (normal RHEL/CentOS behavior). To enable it run: yum config-manager --set-enabled powertools |
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I was able to install Plesk after enabling PowerTools. I will get in touch with Plesk support to let hem know that the installation guides need to add this step to their instructions. |
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Thank you for update! Closing. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-06-03 15:51 | javcove | New Issue | |
| 2021-06-03 15:51 | javcove | File Added: Captura de Pantalla 2021-06-03 a la(s) 10.49.53.png | |
| 2021-06-07 10:55 | alukoshko | Note Added: 0000260 | |
| 2021-06-09 19:35 | javcove | Note Added: 0000268 | |
| 2021-06-09 19:35 | javcove | File Added: Captura de Pantalla 2021-06-09 a la(s) 14.34.53.png | |
| 2021-06-09 19:36 | alukoshko | Note Added: 0000269 | |
| 2021-06-09 19:36 | alukoshko | Assigned To | => alukoshko |
| 2021-06-09 19:36 | alukoshko | Status | new => closed |
| 2021-06-09 19:36 | alukoshko | Resolution | open => no change required |
