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IDProjectCategoryView StatusLast Update
0000234AlmaLinux-8-OTHERpublic2022-11-30 09:01
ReporterEden Assigned Toelkhan  
Status assignedResolutionopen 
PlatformAWSOSAlmaLinuxOS Version8.5
Summary0000234: AWS Systems Manager integration not complete.
DescriptionFrom here you can see that the SSM Agent has been included in AlmaLinux AMIs

I've tried it , and since it is not officially supported by AWS yet, unlike RockyLinux, there are a few major issues.

The OS is not detected. See excerpt of /var/log/amazon/ssm/amazon-ssm-agent.log

2022-05-12 14:46:19 INFO [ssm-agent-worker] [StartupProcessor] Write to serial port: Amazon SSM Agent v3.1.338.0 is running
2022-05-12 14:46:19 INFO [ssm-agent-worker] [StartupProcessor] Write to serial port: OsProductName: NotAvailable
2022-05-12 14:46:19 INFO [ssm-agent-worker] [StartupProcessor] Write to serial port: OsVersion: NotAvailable

And because of that, Systems Manager operations that require knowing which Operating System is running, will fail.

Failed with run commands:

Request to liaise with AWS to make it officially supported.
Steps To Reproduce1 - Launch AlmaLinux instance with appropriate Instance Profile role for Systems Manager.
2 - Wait for it to fully boot.
3 - Use Systems Manager Run Command to run these documents against the instance: AWS-RunPatchBaseline AWS-UpdateSSMAgent
Additional InformationInventory works but is not able to identify OS.
Features that do not require identifying the OS work, like Session Manager and AWS-RunShellScript.
TagsAlmaLinux, almalinux8, aws, cloud, incomplete



2022-07-06 10:34

developer   ~0000628

Hi Eden,

Thanks for the help in making the cloud integration of AlmaLinux OS better.

You can track the status of AlmaLinux OS support from this Pull Request:


2022-11-30 09:01

reporter   ~0000754

hello, i'm having this bug with Alma Linux and the AWS SSM Agent where the OS can't be identified. These changes come in handy. I see that the push was validated, is the pull gonna ever be validated and released? thank you.

Issue History

Date Modified Username Field Change
2022-05-12 15:25 Eden New Issue
2022-05-12 15:25 Eden Tag Attached: AlmaLinux
2022-05-12 15:25 Eden Tag Attached: almalinux8
2022-05-12 15:25 Eden Tag Attached: aws
2022-05-12 15:25 Eden Tag Attached: cloud
2022-05-12 15:25 Eden Tag Attached: incomplete
2022-05-13 23:28 elkhan Assigned To => elkhan
2022-05-13 23:28 elkhan Status new => assigned
2022-07-06 10:34 elkhan Note Added: 0000628
2022-11-30 09:01 bencheikh Note Added: 0000754